Is Your Dealership Ready for the Continued Growth of Mobile Email Opens?

I’ve written a lot about the importance of having a mobile friendly auto dealership website given the increase in smart phone usage, but when your dealership sends emails, are you also taking mobile into consideration?

A recent study by Knotice, an on-demand marketing software and agency, shows that 36% of emails were opened on a mobile device (tablet & smartphones) during the first quarter of 2012. This is up from 27% in the fourth quarter of 2011.  If this pace continues, half of all consumers could be reading emails on their mobile devices by this time next year.

Just as you need to make sure that your website content is optimized for mobile phones, make sure your emails are compatible for mobile devices too. Provide a plain text option, or at the very least, add text/tags to images and videos so that users will know what they are even if they don’t see them.

Testing is huge here – so send your emails to yourself and others to look at on your mobile devices.  Make sure that you are able to track your email key performance metrics (opens, bounces, reads, clicks, visits, leads, etc) at the device level, so that you can see whether the changes and improvements that you make to your email campaigns are meeting your goals.

Since over a third of emails are already being read on mobile devices, shouldn’t you at least make sure they look the way you want them to?

Info for Car Dealers on Penguin Updates Straight From Google’s Matt Cutts

It seems as though Google continues to be more transparent than in the past, which is great for webmasters. At the Search Engine Strategies conference in San Francisco last week, I had the chance to take part in a Q&A with the famous Matt Cutts, head of Google’s webspam team.  One of the attendees asked Matt about the Penguin update and what it meant going forward.  I’m paraphrasing Matt here, but he said that webmasters should expect Penguin updates to continue and to be “jarring” for a while.  Matt also specified that links would continue to be a primary factor in determining the ranking of a website.  I think that’s why Google is devoting so much time and resources to Penguin, which is in some respects an audit for the validity of links across the web.

The conversation continued on the Search Engine Roundtable blog post, where Matt clarified his comments about the continued release of the update. “We’re still in the early stages of Penguin where the engineers are incorporating new signals and iterating to improve the algorithm. Because of that, expect the next few Penguin updates will take longer, incorporate additional signals, and as a result will have more noticeable impact.”  In other words, the Penguin update will continue to evolve and probably have a larger impact on websites as the updates are released.

In a further showing of transparency, Matt Cutts answered a question via Twitter that asked what webmasters could fix in order to avoid being caught off guard by future Penguin updates. Cutt’s response? “…certainly links are a primary area to monitor. Been true all this year; expect to continue.”

Knowing the focus of Penguin will continue to be on the links to and from your auto dealer website, make sure you talk to your dealer website provider.  Do they have a plan to deal with future updates?  How are they tracking which sites link to your website, and which sites you are linking to? It’s important to take the transparency Google shows and use it to put your site in the best situation possible to weather the future Penguin updates.

Tips to Optimize Your Dealership’s Google+ Page

Have Content Ready: Google recommends having 10-20 posts on your Google+ business page before you really start promoting it.  Recent posts is one of the things they use to judge the quality of your page, so having it full of content once people start visiting it will help.

Promote Your Page: Add a Google+ button everywhere you promote your other social media accounts. Allow your website visitors to +1 your inventory and dealership from your site.

Incorporate your +1’s into AdWords: Google will pull your +1 count into your AdWords campaigns if you link them.  Within your AdWords account, click the Ad Extensions tab. Select “Social Extensions” from the “View” menu, and enter the URL to your Google+ page.  Talk to your dealer website provider or PPC vendor to get more information.

Make sure your dealership’s Google+ page is optimized and ready for the combination of Google Places into Google Plus Local.

How Can Your Dealership Use Google’s New Indexed Page Report?

By now I’m sure you’ve heard about the new Google Webmaster Tools report that tells your dealership how many pages have indexed on your website over the last year.  Unfortunately the information on its own is a little vague, and can be difficult to fully use when taken on its own.  For example, a big segment of the data revolves around how many website pages are not selected for indexing.  What does that mean?  Google says that:

“A URL can be not selected for indexing for many reasons including:

  • It redirects to another page
  • It has a rel=”canonical” to another page
  • Our algorithms have detected that its contents are substantially similar to another URL and picked the other URL to represent the content.”

The information in this report can be used in many ways, but a couple that really stand out to me are:

1) When your dealership changes providers, hires an SEO company, or hires a content creation company–you can use the tool to watch how many more pages Google indexes over time

2) When you are writing content (or having content written on your behalf), like on a blog, you can see whether Google is indexing it (which content does get indexed, what doesn’t, etc)

I think what is really important for dealerships to understand is that this report gives a lot of relevant, important information, but taken alone, can be overwhelming and misinterpreted.  Discuss this with your dealership’s website provider to help fully understand what it all means.

DealerOn Weekly Webinar Winners

Michael Speigl, Nick Miller, Josh Cole, Steve Duff, and Ashley Lopez were the winners of this week’s webinar prize!

Each will a receive an entire year of Dataium’s INSITE Standard tool, a completely independent reporting tool, FREE! Each prize is valued at $1299 – all just for participating in our weekly webinar series!

Congratulations to all of our winners – and we hope to see you at next week’s webinar on Thursday!

 

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