All Posts By

Ali Amirrezvani

Social Media Time Savers for Car Dealers

When I’m talking with dealers about various aspects of their online marketing strategy, the reason that they most frequently bring up for why they aren’t more involved in social media is that they or their teams don’t have the time.  I’m a strong believer in the theory that time is the new money, so I agree that sometimes there just aren’t enough hours in the day.  At DealerOn, we believe that there is a definite benefit to devoting time and effort to social media, and luckily, there are many tools that can help your dealership get the most out of your time.

SocialOomph: I use this to help with DealerOn’s tweets and Facebook marketing efforts.  I recommend the Professional version (it’s very reasonably priced) to schedule and track tweets and Facebook posts, as well as manage your accounts.  Having a single login and platform to manage all of these activities is a HUGE time-saver.

Tweetdeck: I know a lot of people that love this tool.  Anyone dipping their toe into social media will like that it’s free, and allows you to manage multiple social media profiles (Twitter, Facebook, LinkedIn, MySpace, Google Buzz, and Foursquare) in one place.  It also has a great search tool that works across all the platforms they support.

Timely.is:  This is another free tool.  The software analyzes your Twitter updates, uses this information to determine which times during the day people are most likely to retweet and read your posts, and allows you to write and schedule your tweets based on their recommendations for maximum exposure.

I’m always looking for more efficient ways to manage my time.  Does anyone have any other or better social media tools that they recommend?

Is Your Car Dealership Using the Latest Google Analytics Code?

In addition to rolling out Google+ and the Google +1 button, Google has also recently rolled out a new version of Google Analytics.  Google Analytics 5 includes a complete user interface re-design which allows users to create multiple dashboards, more easily search across multiple accounts, create custom reports (and goals), and Analytics Intelligence, a tool that allows for automatic alerts.

One of the more exciting new features of Google Analytics 5 is the ability to track Google +1 clicks.  To get this functionality on your site, you need to make sure you are using the updated tracking code.  If you’ve recently added Google Analytics to your site, you should have the right code.  If not, make sure when you sign into your Google Analytics account, you’re using the “New Version”.  If your page looks like this:

you aren’t.  So click “New Version” and you’re set.

Now, click the Gear icon in the orange toolbar.  Click “Tracking Code” and you’ll have the latest version of the code for your site.

Make sure that when you put the code on your site you get it before the closing of the </head> tag of your HTML file.

It’s important to make sure your dealership website has this updated Google Analytics code on your site, so check with your dealer site provider to make sure they’ve added them.  If you have any questions beyond that, feel free to contact DealerOn at clientresults@dealeron.com and check out our post from last week on how to get Google Analytics on your dealership website.

Google Offers–Just Another Groupon?

Last week I wrote a post about Google Local Portal in Portland.  If you’ve already read it, you might have seen mention of Google’s new service for businesses: Google Offers.  Google Offers appears to be similar to Groupon and other discount offering services — it allows you, as a small business owner, to get your business “in front of thousands of customers in your area looking for amazing deals on the best places to eat, shop and play.”

Google hasn’t given too much detail, but they have setup a group of “Google Offers specialists” to call or email.  They will “ask all the right questions about your business to help create an attractive offer that is best for you”.  Then, as with similar services, an offer will be emailed to subscribers in your area.

It’s unclear whether or not these Offers will be integrated into regular Google Local search or their integrated search results pages.  I can’t imagine that these Offer icons won’t begin to show on maps and next to Places search results in the near future, but I can’t find an example of that anywhere.  Feel free to add a link in comments if you are able to.

Here are the cities that have Offers, and those that are coming soon:

Also, Google has produced videos aimed both at businesses and consumers.  Links below.

Google Offers for Businesses
Google Offers for Consumers

Want to sign up?  Click this link to have Google contact you to participate in Google Offers BETA.

There has been some discussion on whether or not using these deal sites can be a successful endeavor for auto dealerships.  To me, unless they integrate fully with Google search results, Google Offers is just another Groupon.  Do you think Google Offers will be any different from Groupon and others?

List of Google+ Tips and Tricks for Auto Dealers

Since Google+ is so new, I asked everyone on our team at DealerOn to put together a list of resources for car dealers trying to wrap their minds around this new way of social networking (myself included).  Here’s a list of links/sites that we’ve put together.

The Google+ Project: A demo from Google that is pretty informative, but doesn’t explore too deeply.

Google+ Unveiled: 9 Things You Need to Know: Very basic explanation of the basic features behind Google+.  Good starting point after the Google demo above.

Your Google+ Guide: 15 Tips for Newbies: Guide to getting the most out of the new social network.

Google+ Cheat Sheet: A short cheat sheet with some keyboard shortcuts and other useful information.

What Will Google Plus Google Places Equal?: Hypothetical look at how business may be able to use Google+ once it is opened to businesses.  Interesting Read.

Google+ in 15 Minutes a Day: Interesting post on how to fit another social networking site into your already busy day.

Google+ takes on Facebook. Is Basecamp next?: Discusses ways that businesses could use Google+ as a business tool.  Seems like it could be used as a project management tool.

Feel free to share any helpful articles or blog posts that you’ve found, as well as any tips or tricks that help you get the most out of the new tool.

What is the overall consensus on Google+–positive or negative?

Facebook Recommendations

Looks like Facebook is getting in on the reviews game. While checking in on the DealerOn Facebook page today, I noticed a new tool that I think auto dealers may want to keep an eye on.  Expanding on the simple “like” button that seems to be everywhere, Facebook now lets users leave recommendations for business pages.

Located in the sidebar, Facebook has introduced a “Recommend This Place” option on Place pages (if you’ve merged your Place page with your Business page, it will appear there).  Users are asked to write a recommendation, and after clicking in the text box, you’re presented with the option of who to share your recommendation with (Everyone, Just Friends, or Customize).

Recommendations will show on the wall of the user and in the news feed of those that the user chooses to share it with.  If a recommendation is shared with “Everyone”, the admin of that page will be able to see it.

If you are an admin, you will have control over which public (those shared with Everyone) recommendations appear on your page and can remove them by simply clicking an “x”.

The only concern I have with this new tool is that these recommendations are not always visible to the admin of a page.  The default is to share with Everyone, so hopefully most users won’t change that.  Also, I would imagine that Facebook will start to use these recommendations as another ranking factor in their search tool, so the more reviews your dealership has, the more likely you’ll show up in the search results (just a hunch—Facebook hasn’t disclosed their search algorithm).

What do you think?  Have you used this new feature on your dealership’s Facebook Place page?  Do you think this is a positive or negative for your dealership and your online marketing efforts?

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