Car Business

A New Market that Might Just Save Your Dealership

The pandemic has done and continues to do untold damage across all sectors of the economy. Automotive retailing, with its focus on in-person deals, has been among the hardest hit. In this space Ive talked about success stories, those dealerships that have managed to adapt to the demands of the pandemic, and somehow thrive. Now, I want to talk about the industrys most unlikely saviors of all: Millennials. 

Millennials get a bad rap. As a generation, they have the lowest purchasing power since we started keeping track of that sort of thing. They can hardly be blamed for that, being hit with two once-in-a-generation recessions twelve years apart during their working primes. In addition, as a generation they are far more car-averse than their predecessors: according to one figure a whopping 79% of people ages 25-35 dont own a car. 

It makes sense when you think about it. In addition to all above, Millennials tend to be urban dwellers. Multiple studies have traced the migration of Millennials (and younger Gen Xers) to cities in large numbers. Cars are often unnecessary in cities, where public transportation, cabs, and ride sharing is more than enough to get around (unless you live in L.A., but thats a whole other thing). In addition, Millennials often either live with parents or multiple roommates, and can presumably borrow a car from mom or the one roommate who has one when they have a need. So youre left with a generation that doesnt need to own a car and couldnt afford one even if they wanted to. Small wonder theyre not your traditional dealership owners favorite people. 

But as it has done with so many things, COVID-19 has changed the landscape. Most obviously, the pandemic has made public transportation extremely unattractive. No one wants to climb into an overcrowded subway car with zero circulation. Those things are basically infection tubes, and that was before the pandemic. While cabs and ride shares are safer, many Millennials are reluctant to expose themselves to even that level of risk. This leaves one option: getting a car of their own. The data bears this out: in one survey, Millennials cited greater control of hygieneas a prime reason to own a car. 

In addition, were all going a little stir crazy from being cooped up at home. Sunday drivesare making a comeback as a safe way for people to get out for a little while. With reduced traffic on the roads, these types of excursions are more popular. Again, this outlet is something that requires a vehicle of ones own. 

According to the survey quoted above, 45% of respondents (all ages 25-35) who didnt own a car plan to buy one. While financing is still a concernthe pandemic didnt exactly magically heal the generations economic woesits a promising sign of a new market. Dealerships willing to work with these prospective buyers on a financing plan may find themselves in much better shape to weather the current economic storm. 

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