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THE DEALERON BLOG

Are Your Dealership Emails Mobile Ready? They Need to Be…

By May 9, 2012Mobile

Your dealership customers aren’t just using their mobile devices to find your car dealer website, they are also using them to read the emails you send.  A recent report from the marketing agency Knotice found that more than 27 percent of emails were opened on a mobile device during the second half of 2011.  This is a 36 percent gain from the end of 2010.

Not only does your dealership need to have a mobile website and marketing strategy in place, but you also need to make sure your emails can be read on mobile devices.  iOS devices (iPhone and iPad) make up over 22 percent of mobile email opens, compared to less than 5 percent for Android devices.  For this reason, make sure your dealership emails use a minimal amount of Flash, if any.  Also, if you are sending pictures or video, make sure they have alt text or tags that explain what the images are showing.

The study counted an email “opened” if images were downloaded, so keep in mind that these numbers may be lower than reality, since some devices don’t download images by default.

Can your dealership afford to miss out on a quarter of your emails not being seen the way they were intended? Test the emails you are sending on a mobile device to make sure your message is getting across.

Author Ali Amirrezvani

DealerOn CEO and Co-Founder Email Ali | Follow Ali on Twitter Ali Co-founded DealerOn in 2004 with his brother and Partner, Amir. Ali with 11+ years of experience is considered one of the top minds of Digital Marketing in the industry and a frequently sought public speaker at NADA, Digital Dealer and other industry forums. Ali is focused on achieving growth by directing the company to develop and acquire best of breed products and services, strategic partnerships and being instrumental in attracting and signing up large Auto Groups. Prior to Dealeron, Ali held executive sales roles for both Cylynx, Inc. and Digiweb,where he focused on building customer retention strategies and selling outsourced support solutions.

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