Recorded on March 13, 2014 - 12:00 PM Eastern

Running a Profitable BDC on All 8 Cylinders

Greg Wells President of AllCall Automotive Contact Centers

This webinar has ended. You may view the recording below.


We regret to inform you that the webinar, “Running a Profitable BDC on All 8 Cylinders”, has been cancelled. There will be no DealerOn Webinar Thursday, March 13, 2014 and no reschedule date has been made as of yet.

Our sincere apologies for any inconvenience this may have caused. If you have any questions, comments, or suggestions, please contact me at eliana@dealeron.com or 877.543.4200 ext. 5025.


The modern automotive Business Development Center (BDC) has moved way beyond just phone and Internet. There are several moving parts that need to come together before it can be considered an effective profit center.

While most dealerships are finding modest success with their BDC, many are unaware that there are 8 key elements, or cylinders, that when working together like a finely tuned engine will yield maximum performance and profitability. In fact, the success of your BDC lies in your ability to hit on all 8 cylinders.

Greg Wells is going to help you fine tune your BDC so it is a powerful money-making machine!

In this 1 hour webinar, he will reveal the 8 cylinders and how they work together to produce outstanding results. We will describe the finer points of each cylinder and build a master game plan for any BDC, no matter the size or brand of your business.

If you are ready to run your BDC on all 8 cylinders and make enormous profits, then you simply can’t miss this powerful presentation!

PRESENTER: Greg Wells is the President of AllCall Automotive Contact Centers, a US based company providing a unique menu of services for forward thinking dealers and GM’s in the US and Canada. The company focuses on BDC and Internet Sales solutions by facilitating the launch and ongoing support of an in-dealership BDC and offering an outsource service as well. The company’s Kentucky based contact center is staffed with expert communicators and is a breeding ground for best in class processes. Starting his first BDC in 1993, Greg has experienced the evolution of the Internet and automotive call centers. As Founder of AllCall, Greg has trained and consulted with hundreds of dealerships and thousands of dealership frontline employees. Greg’s knack for making the complex sparkle with simplicity and his born-from-experience teaching style has made him a popular speaker at many events including GM ESummit 4.0, Digital Dealer, Industry Summit and many dealer groups, 20 groups and industry workshops. Greg can be reached at Greg@MyAllCall.com.

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