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The telephone is one of the oldest technologies in the dealership and arguably one of the most effective. Surprisingly, in most dealerships, it is also the most overlooked.
Accounting for more than 50% of all dealership interactions with your customers, it’s easy to see that if you want Double Digit Growth…it starts with your telephone.
During this 1 hour webinar, the undisputed telephony expert, Jack Behar, will discuss different methodologies of call recording and how it benefits every department at your dealership. Attendees will learn how to redefine and own all of your dealership’s phone activity, not just the calls that come in from lead sources. He will highlight the tools that Fortune 1000 companies have been using for years and show how capturing all your calls will increase your bottom line in your Sales, Service and Parts departments. Finally, Jack will share what courses of action dealers must take today to empower employees with the tools needed to become more productive and set their dealership on the path toward bigger profits.
This first-of-its-kind presentation is for all departmental managers and dealership owners who are ready to Leverage the Telephone for Double Digit Growth. Are you one of them? Then this is one webinar you can’t afford to miss!
PRESENTER: JACK BEHAR is the President & CEO of InterActiveTel, the leading provider of interactive communications solutions for the automotive industry whose call tracking can record every inbound phone call, outbound phone call, fax, mobile call, and SMS message for every sales person in the dealership. His company’s comprehensive communication capture provides clients with large amounts of data that can be mined for KPI’s, opportunity salvage, issue identification and tracking, training, customer service, and more. Prior to InterActiveTel, Jack was Vice President of Sales for Total Communications, the fifth-largest voice and data integrator in the United States. With over 30 years of high-growth technology and telecommunications industry experience, Mr. Behar has also held executive positions with the largest telephony companies in the United States including AT&T and TCI, where he oversaw 1.2 billion dollars in assets. Jack is a highly respected member of the automotive community and he can be reached at JBehar@InterActiveTel.com.