In every dealership, it’s the BDC agents and salespeople who speak with more potential customers than anyone else and in today’s harsh economy, customers are typically demanding, constantly in a hurry and usually want information right now. Let’s face it… when you blow that call, they don’t call back and say, “You want to try again?”
YOU DON’T GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION!!
For any salesperson, your phone skills can be the difference between making more money and, well…not. So how do you ensure that you make the very most of your first and usually ONLY chance to make a good impression?
In this eye-opening 1 hour webinar, BDC expert and phone trainer, Greg Wells, will teach The 5 Super Powers of Persuasion that will take your BDC agents to Super Star status! He will share what salespeople need to do to improve their communication skills and their ability to persuade. You’ll learn what definitely works and what absolutely doesn’t. Period.
If you are ready to make a swift and dramatic impact on your sales success and learn The 5 Super Powers of Persuasion, then you simply can’t afford to miss this presentation! Register Now!
PRESENTER: Greg Wells is the President at AllCall Multi-Channel BDC, an outsource BDC providing a menu of services for forward thinking dealers and GM’s in the US and Canada. The company provides its dealers a full service BDC and their industry exclusive online customer experience tool, VeriShow. AllCall is staffed with highly trained expert communicators working in a unique and exciting environment. Their slogan says it all – “We Are Your BDC.” Starting his first BDC in 1993, Greg has experienced the evolution of the phone, the Internet and automotive Business Development Centers. Greg has trained and consulted with hundreds of dealerships and thousands of dealership frontline employees. Greg’s knack for making the complex sparkle with simplicity and his born-from-experience teaching style has made him a popular speaker at many events including Driving Sales Executive Summit, Digital Dealer, Industry Summit, and CRM User Summits. Greg can be reached at firstname.lastname@example.org or on his cell anytime at 859-983-0370.
Originally recorded: March 10th, 2016.