How to Successfully DIY your Live Chat

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How to Successfully DIY your Live Chat

February 25, 2016 - 12:00 PM Eastern
w/ Todd Smith, Co-Founder & CEO of ActivEngage

Many dealers agree that the convenience and support that Live Chat provides to online shoppers is simply invaluable and when done properly easily drives serious car buyers to the showroom. However, they have also found that managing live chat at the dealership can be full of missteps and lost sales opportunities. Not to mention it can get costly if you don’t have the right tools, people scheduling, and business processes to engage web visitors and move them further down the purchase funnel.

WHAT IF I TOLD YOU THAT YOU COULD SUCCESSFULLY MANAGE LIVE CHAT IN-HOUSE AND MAXIMIZE THE RESULTS? Would you do it?

In this 1 hour webinar, Todd Smith, CEO of ActivEngage, will help dealers maximize their live chat for themselves. He will discuss all of the tools needed to succeed at live chat so you can increase your bottom line.  Furthermore, attendees of this eye-opening presentation will learn how to:

  • Choose the right live chat software to engage more online car shoppers
  • Build processes and train staff to create optimal live chat conversations and results
  • Start a conversation that will lead people into your showroom.

Are you ready to connect with more online shoppers through Live Chat and drive them into your showroom? Then you can’t afford to miss this webinar! Register Now!

PRESENTER: Todd Smith is Co-founder and Chief Executive Officer of ActivEngage, the automotive industry’s leading live chat service provider. He has over 20 years of successful industry experience and has worked in every facet of dealership operations, including a year as the General Manager of a Chevrolet dealership. Todd has developed some of the most cutting-edge eBusiness, BDC and showroom sales strategies and solutions for a variety of clients including Ford, Ford of Canada, AutoNation, Budget Car Sales, Maritz Inc., Mazda North America, Toyota Motors Sales, ADP, AutoTrader.com and over 1,500 dealerships across the U.S. Todd is a highly respected member of the automotive community and he can be reached at Todd@ActivEngage.com.

EXCLUSIVE OFFER: ActivEngage will be offering all attendees a free eBook titled The Live Chat DIY Kit for Car Dealers and a DealerOn attendee exclusive price on ActivEngage’s premier live chat software for $199 per month.