Consumer Satisfaction is so imperative in today’s culture that a company’s true success is in direct proportion to their level of customer loyalty. Smart Dealers know that to build loyalty today, an emotional connection must be established with each customer.
By taking control of their reputation and focusing on improving online reviews and social media, the most successful dealers have doubled or even tripled their business. Setting reputation goals, building employee engagement, and leveraging their positive reputation have delivered swift and tangible results for both the dealership and its employees.
DON’T YOU WANT TO LEARN HOW?
In this spectacular 1 hour presentation, Ryan Leslie from DealerRater will show how dealers can capitalize on their reputation by endorsing a review-based culture across the sales and service departments. Attendees will also learn proven techniques to engage with more consumers and drive more business than ever before!
If you want to learn the proven Engagement Strategies that Drive Relationships, Reviews & Loyalty, then this is the webinar you simply can’t afford to miss!
PRESENTER: Ryan Leslie is the Director of Dealer Experience at DealerRater, an online reputation management solution that has helped thousands of dealers build a positive and profitable online presence. Ryan is a recognized thought leader and author in the area of online reputation management and an in-demand speaker at automotive industry conferences and dealer associations throughout the country. As the premier dealer review website, DealerRater maintains 43% more dealer reviews than Google+, Yelp, Yahoo! Local, Cars.com and Edmunds combined. Prior to joining DealerRater in 2010, Ryan offered online Automotive Solutions to Dealers for over 10 years working in key positions at Cars.com and Dominion Enterprises. Ryan is truly passionate about reputation management and bringing long-term solutions to dealers to help them grow their business and he can be reached at Ryan@DealerRater.com.