CAR DEALER MARKETING CUSTOMER SUPPORT
-- Scott Roberts, Internet business manager for Deal 'N Dougs
When you partner with DealerOn, we take pride in providing your auto dealership with the best customer service available in the industry. Our goal is to help our auto dealer clients sell more cars, more often, and become the leader in their markets.
At DealerOn we pride ourselves that our auto dealer website solution is so intuitive and easy to use, that it can be managed by our car dealer customers with little training. However, because we consider ourselves a partner with our auto dealership clients, our account managers are ready to help our customers, and we do not charge for routine website updates and changes.
While almost every change you may want to make on your website is able to be done at your dealership, your account manager is available 10 hours a day to make changes to your dealer site, offer one-on-one consulting, and handle any questions or concerns your dealership may have, all at no extra cost. Our dedicated account managers are also available 24/7 for emergencies.
Our account management team is well-trained in auto industry interactive marketing best-practices. They are all experienced in website marketing and have the most up-to-date knowledge about how to make your dealership website as successful as possible. These dedicated individuals are available to consult with your car dealership as needed.
Once a month, your account manager will provide your dealership with an SEO report card, ensuring you know where your dealership is succeeding. When combined with our Smart Reports platform, you won't find any more-inclusive tools to fully understand the precise value you are receiving from DealerOn and all of your other online efforts/spending.
Our account managers know that when your car dealership succeeds, they succeed, and therefore make this their goal, each and every day. They will consult with you on your SEO marketing strategies to that you have the right targeted. They can recommend appropriate online marketing approaches that can help you grow your traffic, your lead conversion, and your showroom traffic volume so that you can sell more cars without increasing your overall marketing budget.
In addition to our account management team providing free consulting to your car dealership's marketing team, our corporate philosophy is to constantly provide our customers the best interactive marketing solutions in the marketplace. When we roll out an advanced, improved version of our website platform, we upgrade all of our customers at no additional charge. We do this because we consider our customers to be our partners.
