"I got 140 incremental leads directly off my site and closed 20% of them in the first month I used it. DealerOn's 24/7 Live Chat product is a MUST-HAVE if you're going to double your internet sales next year"
- Heather Graham, College Park Honda |
Delayed Pop-Up Chat -- You decide how long you want web visitors to be on your site before our live operators initiating a chat conversation, using the greeting of your choice. |
 |
Control -- Your dealership has control over the greetings and closings used, what times live chat appears on your website (available 24/7), whether chat is available actively (pop-up) or passively (must click chat button), and which URLs are sent to potential leads. |
 |
Intelligence & Speed -- Each chat transcript is emailed to a designated email address at your dealership immediately after the chat is finished. Combine that with the reporting features in the backend that allow your dealership to see when and how long chatters were on your site, as well as those that are currently chatting on your website. |
 |
Reduce Bounce Rate -- Many times, website viewers will leave a site when they don't see what they are looking for right away. Our chat product helps keep visitors on your site for longer, reducing your bounce rate, and increasing the interactivity of your dealership website. |
Why Does Your Website Need Chat?
Most auto dealers know that contacting your leads as quickly as possible is key to turning them into appointments and customers. Research shows that leads contacted within 15 minutes of submission will come into the dealership showroom 65% of the time.
But what if you could interact with your customers before they even submitted their information? With live chat on your website, real people will be able to answer the questions these potential leads have and help guide them through the lead conversion process, increasing time spent and the usability of your dealership website.
Adding live chat to your dealership website helps personalize your site and ensures those visiting will find exactly what they are looking for. Consider DealerOn 24/7 product an extension of your dealership, providing stellar customer service and sales support online, freeing your dealer staff to do what you do best--sell cars.
When your dealership combines our chat product with the lead forms, website architecture, and inventory page design of the DealerOn website platform, be prepared to see a dramatic increase in the leads, interaction, and ROI your dealership website will produce.
Why Should You Use DealerOn 24/7 LiveChat?
The most important reason is THE RESULTS!!! DealerOn's Live Chat offering has been documented to deliver a 40% increase in leads for our website customers. Leads coming from your website are the most qualified and likely to purchase vehicle leads available to your dealership. Roughly 20% of all vehicle leads submitted via a DealerOn 24/7 LiveChat buy vehicles from our dealers. The ROI is overwhelming.
Most dealers understand that Live Chat on their sites has enormous upside and represents a huge opportunity, but they are afraid that it won't pay off. DealerOn removes the risk and uncertainty from the decision with our pay per lead pricing model—your cost is directly in line with your results.
 |
Drive Qualified Traffic |
|
SEO Accelerator™ Sales Driver™ (PPC) |
|
 |
Convert More Leads |
|
E-AutoSavings™ DealerOnTV™ Impact Specials™ Virtual Inventory™ Video Credit Application |
|
 |
Drive Showroom Visits |
|
HyperConnect™ Lead Nurturing |
|
